FAQ

Frequently asked questions

Do you offer same-day delivery?

Yes! We offer same-day delivery on all orders placed within Whitehorse. Order by [cutoff time] and we'll deliver it the same day.

Can I pick up my online order?

Absolutely. Choose free local pickup at checkout and we'll have your order ready at our Whitehorse store.

Do you ship outside of Whitehorse?

Yes — we ship across the Yukon and the rest of Canada. Rates and delivery estimates are shown at checkout.

What brands do you carry?

We stock 1,800+ products including Royal Canin, Stella & Chewy's, ACANA, GO!, Carna4, K9 Natural, Big Country Raw, KONG and many more. Browse our full range.

Do you carry raw and grain-free food?

We do. You'll find a wide selection of raw, grain-free, and limited-ingredient diets for both dogs and cats.

How do I choose the right food for my pet?

We're happy to help. Contact us with your pet's age, breed, and any dietary needs and we'll point you in the right direction.

What is your return policy?

Unopened items in original condition can be returned within [30] days. See our Shipping & Returns page for details.